Privacy Policy

Introduction to Privacy Policy

The HomeBasis web pages (the "Website") are owned and operated by Lucentix Limited. This privacy statement outlines HomeBasis's practices regarding the collection, maintenance, and disclosure of personally identifiable information ("Personal Information") and non-personally identifiable information you may voluntarily submit to HomeBasis in connection with the Website and any application or service provided by HomeBasis. As part of the normal operations of the Website and corresponding services, we collect and, in some cases, disclose Personal Information about you. This privacy policy describes the Personal Information we collect about you and what may happen to that Personal Information (the "Privacy Policy").

Legal Compliance

HomeBasis adheres to all applicable laws and principles affecting the collection, processing, and maintenance of Personal Information.

Use of Website

The Website is not intended for use by children under the age of thirteen (13). By accessing the Website, you represent that you are thirteen (13) years of age or older. If you are under thirteen (13) years of age, you are not authorized to use the Website and should immediately discontinue use of the Website and/or corresponding applications and services provided by HomeBasis.

Collection of Personal Information

When you register with any application or service provided by HomeBasis, you may complete a registration form that requires you to provide Personal Information (including, without limitation, your name and email address).

Notifications

From time to time, we provide information about our products to our customers in the form of email. If you register with a HomeBasis service or application, you will have the option to opt-in/out of Announcement Emails. After successfully registering, you have the option to set your opt-in/out preference using the settings provided by the service or application. Announcement Emails will be emailed directly to the address that you provide when you register.

Usage of Personal Information

We use Personal Information to respond to your inquiries, improve our marketing and promotional efforts, analyze application and service offers, and customize our services and application(s). We may use Personal Information to deliver information to you and to contact you regarding administrative notices. We may also use Personal Information to resolve disputes and troubleshoot problems.

Reminder Notifications

You may choose to allow a HomeBasis service or Licensed Application to provide reminder alerts. Should you allow reminder alerts, you understand and agree that this service may be provided using services operated outside of HomeBasis's control, including, but not limited to, systems such as Apple's Push Notification. You understand and agree that pertinent data needed for such alerts, including, but not limited to, the task name and due time, will be transmitted and temporarily stored on services operated by HomeBasis, and that at the appropriate time, this alert data will be transmitted via corresponding services, e.g., Apple's Push Notification Service, for delivery to your device or chosen delivery endpoints. At no time is the Personal Information you provide transmitted via the third-party delivery service unless as required by the nature of the delivery mechanism (electronic mail, for example, requires your name and email address for delivery). Should you disagree with the mechanism of this service, you agree to disable and not use reminder alerts as provided by the HomeBasis service or Licensed Application.

Data Analytics

As you use any service provided by HomeBasis, information from your device and your activity using the service will be logged. This may include your device's IP address, browser type, the web page visited before you came to our website, information you search for on the service, locale and language preferences, device unique identifiers, your mobile carrier, timestamps associated with requests you make, system and app configuration information, and other related interactions with the service. Services you use provided by HomeBasis are logged for general analytic information (through HomeBasis services or using third-party services). This includes information such as browser cookies, IP addresses, and the like, which may be associated with Personal Information. This analytic information is only used to maintain a high-quality service for our customers when using any HomeBasis service. It is also used for the technical administration of the service, to aid in deciding which features of a service are important, and to aid in HomeBasis providing quality customer support.

Mandatory Disclosures

HomeBasis may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to prevent injury or property damage. We will usually attempt to notify you when we are making such a disclosure, but we may not do so in an emergency or when we are prohibited by law or court order from giving such notice.

Third-Party Information Sharing

HomeBasis does not rent, sell, or share personal information about you with other people or non-affiliated companies without your consent or unless we have a good faith belief that access, use, preservation, or disclosure is reasonably necessary to (a) satisfy any law, regulation, legal process or enforceable governmental request, (b) enforce any applicable Terms of Service (including investigation of potential violations thereof), or (c) detect, prevent or otherwise address fraud, security, or technical issues.

Opt-Out Options

We treat any and all contact information you voluntarily provide to us as highly confidential. We do not sell or give away this information to anyone. For more specific information about how this information can be used, please visit our privacy policy available at: http://www.homebasis.app/StaticPages/PrivacyPolicy

Access and Accuracy of Personal Information

You can help HomeBasis maintain the accuracy of your information by updating your application or service settings any time your Personal Information changes. Should you wish to actively delete the Personal Information that you have provided, subject to your understanding that certain deletions may affect our ability to provide the HomeBasis services you have requested, please contact our support team.

External Links

Our applications and services may include links to other applications or sites. This Privacy Policy applies to the applications and services provided by HomeBasis only. Any information you submit to linked sites or other applications will be subject to the privacy policies of those sites or applications, if any. You should review those policies carefully before providing any information to these linked sites or applications.

Data Security

HomeBasis undertakes practical and reasonable steps to protect Personal Information from unauthorized or accidental access, disclosure, misuse or processing, or from alteration, destruction, or loss. Personal Information that we collect resides on servers operated by HomeBasis and is accessible only to personnel who, by virtue of their duties, are required to have access and have been trained in, and tasked with, the observance of the principles embodied in this Privacy Policy.

Policy Enforcement

If you have any questions or complaints regarding how your Personal Information is treated under this Policy or generally about the implementation of the principles of this policy, please contact our support team.

Policy Updates

If we decide to change this Privacy Policy, we will update it here so that you will always know what Personal Information we gather, how we might use it, and whether we will disclose it to anyone. If you are a registered user (and have opted to receive emails from us), we may also notify you by email of changes to this Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy, please contact us at [email protected]. Our physical mailing address is: 12 Graven Court, Henderson, Auckland, New Zealand 0612.